Newport News Behavioral Health Center takes patient satisfaction very seriously and continuously strives to improve our facility and treatment. For that reason, we ask every patient discharged from our facility to provide feedback on their stay and the care they received. We take great pride in providing exceptional care to all our patients, which is reflected in our consistently great patient satisfaction scores.
Below are examples of patient satisfaction scores we received in 2019. We asked patients to rank their experience on a scale of one to five, with one being the least satisfied and five being the most satisfied.